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Thinking of a fit for purpose Project Management Office for your organisation?

At Edge Communications we have a specialist team that implements ICT projects for clients. At times these can be challenging, but that’s what we love about our role!We have made some general observations about Project and Programme Management, that we would like to share with you. In our role we get to experience first-hand the value of good process, communication, and project governance.We notice varying levels of project and programme management maturity amongst our clients....

Print and Scan Technology Replacement

Most IT departments find themselves managing their organisation’s photocopier (print/scanning) replacement programme, generally via an open market tender every 3 – 5 years. This print & scanning fleet replacement can be a very time-consuming task and is often rushed when the existing contract end of term deadline approaches.The Edge Consulting team believe there is an approach that can save time and effort and deliver great results for any organisation....

PBX replacement options and considerations

As independent consultants we are open to what solutions customers adopt, so long as it is the best one for their organisation. That said, our observation is that organisations are adopting Microsoft Teams faster than anyone had anticipated, due in part to the COVID19 lockdown. Microsoft Teams delivered a platform that allowed working from home with minimal investment in setup time and resources. We have also noted that the success of cloud collaboration tools including Zoom, Microsoft Teams etc...

Telecommunication Voice and Data Trends 2020

As an independent consulting company, we have the privilege of working with many organisations. This independence means we sit on the customer side of strategy, reviews, requirements gathering, and decisions. There are a few trends we have seen this year.Firstly, the Covid-19 year – this must be the year of enabling unified communications. No other single event in our careers has ever pushed through as much technology change, at anything like the pace we have seen. Organisations quickly reacte...

What do successful IT projects have in common?

The thing about IT projects is that they are all fundamentally very similar, they have several phases starting with initiation through to celebrating the outcome at the completion. Most competent Project Managers can recite these in their sleep, so the recipe for success is not just adhering to the process steps; we need to focus in on what makes a great project versus one that limps from crisis to crisis, sometimes ending in total project failure.We have detailed some points we hope will help e...

Microsoft's new Datacentre opens up options for the next generation of cloud migrations

Throughout the COVID-19 lockdown, it has become apparent that the way we use many of our in-country cloud deployments are still fairly “mantronic”.  Service activities slowed as platforms were placed into brown-out or black-out change windows and service prioritisation limited to those few “Essential Services” organisations. Here are some reflections on recent developments that may be useful for your organisation....

5 tips to help your PMO successfully manage projects and teams with remote working

COVID-19 is not only having a devastating impact around the world but it’s affecting how teams work and communicate. With isolation rules in place worldwide, organisation’s staff, including Project Managers, are being forced into working from home – whether they are ready or not. PMOs are having to re-evaluate ways to successfully manage their remote projects and teams....

Where's the coffee and muffin?

What changes in the way we collaborate are we likely to see, as a result of current events? Sure, video conferencing has been widely available and was adopted to various degrees by organisations. However, there’s no doubt that how we communicate has changed. The required cultural shift that has long been expected (promised) has finally arrived, and the general consensus is that it’s here to stay.The benefits include reduced costs and time due to less travel and a move away from needing build...

The WAN just moved to the internet

While many organisations have been grappling with how their MPLS and datacentre centric WANs will support the move to utilise a greater range of public cloud applications, and how an Internet-based SD-WAN might deliver low costs, more flexibility and local Internet breakout, COVID 19 has overnight moved the user base from the office to the home office.Working from outside the WAN, users are now placing huge pressure on VPNs and remote access solutions that were typically designed and dimensioned...