Recently we sent an email to you explaining how we can check your telecommunications services to ensure you are only paying for what you need, and make recommendations for new or service variations, which will save you money.
It is a low cost (see below), high benefit service. As a small business ourselves, paying fairly to keep costs down is high on our priority.
"In our experience telco invoices are difficult to interpret, lack granularity and do not always represent the services contracted or required by the organisation" Dave Gibbon, Principal Consultant
These are mostly related to complex billing engines. Errors show up as these sorts of problems:
Inaccurate charges for features and functions that do not apply to the service ordered
Changes to contracts that are not reflected in billing
Services that were migrated, cancelled or disconnected, but never removed from billing
Better available rates, terms, and conditions.
What is the output of our Audit?
A high-level report outlining potential areas for:
Rationalisation of lines and services
Identified requirement for replacement solutions.
How much will our audit service cost?
The price for our audit service includes:
More detailed investigation on lines that may be able to be removed
Follow-up high level billing review to ensure services are removed on the next billing cycle
We expect the work to cost $3,200 + GST, however if more investigation is needed because the potential savings are greater, we will talk with you about this.
To meet this service fee, we need the following items:
Access to telco/service provider online reporting tools (we can help you get this)
Access to telco/service provider contracts
Access to telco/service provider invoices (this will augment the online billing tools).
If you would like our assistance to ensure you aren’t paying for services that are no longer required including services that may soon be replaced, please contact me for a no obligation discussion.
Contact: Dave Gibbon or Kerry McFetridge at Edge Communications
Mobile +64 21 331 865
Mobile +64 21 436 550